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Design by IBSA

Postage, Shipping & Handling

Filters and/or parts are sent via Courier or Australia Post.

Water coolers depending on the make are sent via road transport ex Melbourne, Sydney, Brisbane or Adelaide store.

Shipping charges:
Costs vary depending on distance and your geographical location.
For filters and/or parts $10-19.00 for larger items e.g. water coolers approximately $35-$60.00 for Metro locations. Country and Outback P.O.A.

Overseas deliveries:
Overseas deliveries are made via FedEx or a freight forwarding agency and are charged according to the country and location’s destination.

Delivery time:
Allow 3 working days for the delivery of your goods within east coast and 5-7 days west coast.  Deliveries for small items purchased are sent via Australia Post and take. Larger items are delivered via Road transport or company truck and may take between 3-7 days or longer depending on the geographical location.
Orders will be dispatched upon cleared funds.

Please Note:
The delivery times as stated are approximates and are for metro area only. For country and outback area delivery depends on the courier company’s ability and schedule. We do our best to deliver and/or post your orders within 24 hours of receipt of order/payment. Please acknowledge, deliveries are limited to the efficiency of the relevant supplier and delivery services.