Privacy & Discretion

We are committed to your privacy!

For your privacy and discretion, any issues related to this site will be confidentially handled, including:
- Purchasing
- Payment
- Delivery
- Contact – Your details will be kept confidential at all times.
- Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially always remain with us.

p. Specifically:

Royal Springs, the supplier of the products is committed to safeguarding your privacy online.

Any personal information that you share with Royal Springs will only be used by us to assist you in conducting business with Royal Springs. Royal Springs will not share your personal information with another company for any reason.

If you do purchase products online, your name, address, credit card, and other normal information is requested in order to fulfil your order. Any time we ask for a credit card number we transmit that credit card number in an encrypted format. We use industry-standard, SSL (secure socket layer) encryption. Keeping your personal financial information private is vitally important to us.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Royal Springs cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

We recommend to use the telephone to submit your Credit card details, just phone our accounts receivable on (03) 9815 3777 to supply your Credit Card details. To do so see our section, payments

Royal Springs may, from time to time, send you an e-mail regarding our products and services. If you do not want to receive such mailings, simply tell us and we will block all optional e-mail to your account.

To contact us, use Contact Us